Shipping policy
At My Garage Direct, a great experience includes shipping that's clear and easy to understand. We offer free shipping on every order within the contiguous United States.
Where We Ship: This policy covers orders shipped anywhere in the lower 48 states.
Delivery Times: Here's what to expect from the moment you order:
- Order cutoff: 2:00 PM MST. Orders placed after this time begin processing the next business day, which can add a day to the estimate.
- Handling time: 1 to 3 business days (Monday through Friday). Once processed, your order ships with one of our trusted carriers.
- Transit time: 3 to 7 business days (Monday through Friday).
- Estimated total delivery: roughly 4 to 10 business days.
Our Carriers For smaller items we ship with UPS, FedEx, and USPS. Larger equipment travels by reliable LTL freight carriers. Every delivery within the contiguous U.S. is handled by carriers we trust.
Shipping Costs
- Free shipping: Every order within the lower 48 ships free, with no minimum purchase.
- Other destinations: If you're outside our free shipping area, any shipping cost is calculated and shown at checkout before you pay.
If Something Goes Wrong Running into a delay, a lost package, or another delivery problem? Contact our support team right away by visiting the contact us page or send a Email to support@mygaragedirect.com. We'll step in and make sure your order gets to you safely.
Tracking Your Order As soon as your order ships, we email you a tracking number. You can follow your package on our track my order page
Still Have Questions? Visit our FAQ page or reach out to our support team.
Contact Information:
Store: My Garage Direct
Address: 16810 E El Pueblo Blvd, Fountain Hills, AZ 85268, United States
Email: support@mygaragedirect.com
Phone: 480-868-3218
Support hours: Monday to Friday, 9:00 AM to 5:00 PM MST
Response time: We reply within 24 business hours.